77jaya Responsible Gaming

At 77jaya, we genuinely care about the wellbeing of every player on our platform. We have built Bangladesh's trusted online casino and sports betting environment not just for entertainment, but with a firm belief that gaming must remain safe, voluntary, and within personal limits. Responsible gaming is not a legal checkbox for us — it is a core pillar of how we operate every single day.

This page outlines every tool, resource, and safeguard 77jaya has in place to help you gamble responsibly. Whether you are a casual cricket bettor placing a small wager on the Bangladesh Tigers, or a regular slots player enjoying an evening session, the same protections apply to every account across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.

We strongly encourage all players to read this page at least once and to make use of the self-management tools available in their account settings. Taking proactive steps is always easier than addressing a problem after it has escalated.

Our Responsible Gaming Commitments

1 Deposit Limits

One of the most effective ways to stay in control of your gambling spend is to set a deposit limit on your 77jaya account. Deposit limits cap the total amount you can add to your account balance within a set time period, helping you stick to a budget you have decided on in advance — before any session begins.

2 Time-Out Feature

Sometimes you just need a break. The 77jaya time-out feature allows you to temporarily suspend access to your account for a short, defined period. During a time-out, you cannot log in, make deposits, or place any bets. Your account balance is preserved and accessible once the time-out period ends.

3 Self-Exclusion

Self-exclusion is a serious, longer-term protective measure for players who feel that gambling is becoming a problem in their life. When you self-exclude from 77jaya, your account is fully suspended for the duration you choose. Unlike a time-out, self-exclusion periods cannot be reversed or shortened early — this is by design, to protect you.

During a self-exclusion period, 77jaya will also suppress all marketing communications directed at your account, including bonus offers, promotional emails, and SMS notifications. We take additional steps to ensure you do not accidentally encounter re-engagement messages during your exclusion.

To activate self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and specify the duration you require. Our team will process your request within 24 hours Bangladesh Standard Time (BST, UTC+6) and send confirmation to your registered contact details.

4 Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in oneself. The following warning signs may indicate that gambling has moved beyond entertainment and is beginning to cause harm. If several of these apply to you, we strongly encourage you to use our self-exclusion tools and seek professional support.

• You are spending more money on gambling than you originally intended, or more than you can comfortably afford.
• You find yourself chasing losses — placing larger bets to try to recover money lost in previous sessions.
• Gambling occupies a significant portion of your thoughts, even when you are at work, with family, or trying to sleep.
• You feel anxious, irritable, or restless when you are unable to access the platform or place a bet.
• You have borrowed money, sold possessions, or used savings earmarked for essentials (rent, food, bills) to fund gambling.
• You have hidden your gambling activity from family members, friends, or your employer.
• Gambling has caused arguments, relationship problems, or estrangement from people close to you.
• You have tried to cut back or stop gambling multiple times but found it difficult or impossible to do so.
• You use gambling as an escape from stress, depression, loneliness, or other emotional difficulties.

5 Quick Self-Assessment

Answer these questions honestly to get a clearer picture of your current relationship with gambling. If you answer "Yes" to three or more, we recommend activating a time-out or self-exclusion and contacting our support team.

6 Protecting Minors

77jaya operates a strict 21+ policy. No person under the age of 21 is permitted to register, fund, or use an account on our platform. We verify age at registration and conduct ongoing KYC checks to maintain compliance.

If you share a device with younger family members — common in many Bangladeshi households — we strongly recommend the following precautions to prevent minors from accessing gambling platforms:

If you suspect that a minor has accessed or created an account on the 77jaya platform, please notify us immediately at [email protected]. We will investigate and take appropriate action without delay.